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Ask a Question

Have a question for Cleveland Water? Now it is easier than ever to get in touch with us.


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For general customer service inquiries, call (216) 664-3130.

To report a water emergency, call (216) 664-3060.

We have customer service representatives ready to speak with you at our main office located at:

1201 Lakeside Avenue
Cleveland, Ohio 44114

Send us an email at and we’ll get back to you in 24 hours.

On-line Inquiry

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