Straight from the Tap

Boil Advisory Issued for Customers in Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mills

UPDATE: This boil advisory has been lifted as of 8:30 a.m. on October 19. Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.

Cleveland STEP Students Learn How Water Gets Pumped from Lake Erie to Your Home

Cleveland STEP students were granted a virtual all-access pass to learn about Cleveland Water, the 10th largest water system in the country.

Lake Erie Water Levels Drop Below 573.4 Feet

For the first time in 258 days, Lake Erie Water levels have dropped below 573.4 feet. This level is significant as it marks the Ordinary High Water Mark for Lake Erie, which is based on International Great Lakes Datum 1985.

Fall 2020 Suburban Water Main Renewal Program Awards Announced

Cleveland Water has awarded over $7 million for water main replacement projects to eight suburban service communities. These awards are part of its $26 million annual capital investment in buried infrastructure.

Some East Side Communities May Experience Discolored Water

Cleveland Water customers in some eastside communities may experience discolored water due to higher than normal levels of manganese.

Speaker Programs are Now Virtual

To keep bringing our customers important and interesting drinking water-related information in a fun and educational way, Cleveland Water's H2O Kids and Let’s Talk Water speaker programs are now virtual!

Update on Utility Shutoff Moratorium

While the Ohio EPA’s order suspending water disconnections ends on July 10, the Department of Public Utilities’ (DPU) moratorium on both water and electric disconnections remains in effect until further notice.

Boil Advisory Lifted for South Euclid, Lyndhurst, Highland Heights and Richmond Heights

The boil advisory issued yesterday for Cleveland Water customers in parts of South Euclid, Lyndhurst, Highland Heights and Richmond Heights has been lifted for all customers.

Boil Advisory FAQ's

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.