Straight from the Tap

Let's VIRTUALLY Talk Water!

 Are you a member of a professional association, senior group, non-profit, community group, organization, or a high school or college educator looking for a fun and unique way to learn about water?  Cleveland Water now offers virtual educational programs free of charge to all throughout our service communities.

Cleveland STEP students learn about Solar-Powered Energy

Shelley Shockley, Marketing Manager at Cleveland Public Power, taught our Cleveland STEP students how STEM correlates with the City’s ability to provide electricity to approximately 70,000 customers.

Will Lake Erie Freeze Over This Winter Season?

At Cleveland Water, our water quality staff frequently use scientific models based on years of previously recorded data to help predict what lake conditions will be like in the future. One such prediction is ice cover.

Cleveland STEP students learn about a Sustainable Cleveland

Kristen Hall, Director of the Mayor’s Office of Sustainability, led our Cleveland STEP students into a virtual presentation regarding what it takes to build a Sustainable Cleveland.

We are ready to go this winter season

Harsh winter weather is never convenient. But at Cleveland Water, we do everything we can to minimize the impact it may have on your drinking water.

Effective December 1st Cleveland Public Utilities Will Lift The Moratorium on Shutoffs

Beginning on December 1, 2020, the City of Cleveland Department of Public Utilities’ (DPU) will lift the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts.

Change your Clock, Check your Smoke Detectors… and Clean your Aerators

With daylight savings time ending this weekend, after you change your clocks and check your smoke detectors batteries, don’t forget to clean your faucet aerators, too!

Highland Road Main Break Update

A large main break on Highland Road in Richmond Heights resulted in a boil advisory over the weekend. Cleveland Water repair crews, engineers, and water quality staff quickly acted to address the situation and restore service to affected customers.

But what exactly happened and what's next?

Boil Advisory Lifted for Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mills

The boil advisory issued Saturday, October 17, for Cleveland Water customers in parts of Highland Heights, Richmond Heights, Lyndhurst, South Euclid, Mayfield, Mayfield Heights, and Gates Mill has been lifted for all customers.

Boil Advisory FAQs

What is a boil advisory?

A boil advisory is a public notice advising customers to boil tap water before consuming it. Cleveland Water is required by the Ohio EPA to issue a boil advisory under certain circumstances.